Troubleshoot is a platform that connects buyers with IT professionals who offer a variety of IT support services. Buyers can browse and purchase services, while sellers (IT experts) can list their offerings and connect with clients.
Simply create an account, browse through the available services, select the one that suits your needs, and place an order. You can communicate with the seller to clarify any questions before purchasing.
To become a seller, sign up for an account, complete your profile, and list the IT services you offer. You can set your own prices and manage your service offerings from your dashboard.
Yes, Troubleshoot takes a small commission on each completed transaction. The details of the commission structure can be found in the seller guidelines.
Payments are processed through secure payment gateways. Buyers pay upfront when purchasing a service, and sellers receive payment once the service is successfully delivered and confirmed by the buyer.
You can communicate directly through the messaging system within the app. This allows you to discuss project details, timelines, and any specific requirements before and after placing an order.
If you're not satisfied with the service or if it was not delivered as agreed, you can open a dispute. Troubleshoot has a resolution team that will mediate and help resolve any issues between buyers and sellers.
Sellers on Troubleshoot offer a wide range of IT services, including network setup, software troubleshooting, cybersecurity solutions, web development, system maintenance, and more.
Sellers are paid through the platform after successfully completing a service. Payments are transferred to your linked payment method once the buyer confirms the job is completed.
Yes, both buyers and sellers have the option to cancel an order under certain conditions, such as mutual agreement or non-performance. However, cancellation policies apply to ensure fairness on the platform.