Terms & Conditions
Last updated: 13.10.2024
Welcome to the Troubleshoot. Please read these Terms and Conditions carefully before using our app. By downloading, accessing, or using the Troubleshoot app, you agree to be bound by these terms.
Acceptance of Terms
By downloading, installing, and using the Troubleshoot app, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree to these terms, you should not use the app.
Use of the App
The Troubleshoot app provides IT solutions and services to assist users with technical support. You agree to use the app only for lawful purposes and in accordance with these terms. You are responsible for ensuring that all information provided by you is accurate and complete.
User Accounts
To access some features of the Troubleshoot app, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your account credentials and for any activities or actions under your account.
Service Availability
While we strive to ensure the app is available 24/7, we do not guarantee continuous or uninterrupted access to the app. Troubleshoot reserves the right to modify, suspend, or discontinue the app, or any part of it, at any time without notice.
Fees and Payments
The Troubleshoot app may offer paid services. If you choose to use paid services, you agree to pay all applicable fees. We may change our fees for paid services at any time, but we will provide notice of these changes.
Intellectual Property
All content within the Troubleshoot app, including but not limited to text, graphics, logos, and software, is the property of Troubleshoot or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the app for personal or internal business use only.
Prohibited Activities
You agree not to:
Use the app in any unlawful or fraudulent manner.
Distribute viruses, malware, or harmful content through the app.
Reverse engineer, modify, or decompile the app's software.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Limitation of Liability
To the maximum extent permitted by law, Troubleshoot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of the app.
Termination
We reserve the right to suspend or terminate your access to the Troubleshoot app at any time, without notice, if we believe you have violated these Terms and Conditions.
Changes to Terms
We may update these Terms and Conditions from time to time. You will be notified of any changes via updates within the app or by other communication methods. Your continued use of the app after such changes will constitute your acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising from or related to the use of the Troubleshoot app shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@troubleshoot.com.bd
Phone: +880 9677-889900
Address: Concord Modhumoti Plaza, Plot # 11 (4th Floor), Road # 11, Block # G, Banani, Dhaka-1213, Bangladesh